In Case You Didn't Get the Email

Depending on how many ebooks you bought, you could be looking at a huge payday of between $3-$15! Woo-Hoo!

via amazon.com

Customer FAQ for Attorneys General E-book Settlements

What are the settlements?
Publishers Hachette, Harper Collins, and Simon & Schuster have settled an antitrust lawsuit about e-book prices that was brought by a coalition of state Attorneys General. Amazon is not a party to this lawsuit. Under the proposed settlements, the publishers will provide funds for a credit that will be applied directly to Amazon.com accounts of eligible customers. If the Court approves the settlements, the account credit will appear automatically and can be used to purchase Kindle books or print books. Alternatively, eligible customers may request a check in the amount of the credit by following the instructions included in the formal notice of the settlements. For additional information, please visit www.EbookAGSettlements.com.

Who is eligible for this credit?
If you received an email about the settlements from Amazon, you are eligible for this credit and it will be applied automatically to your account. To be eligible, you must have a U.S. billing address and must have purchased a Kindle book published by Hachette, Harper Collins, Simon & Schuster, Penguin or Macmillan between 4/1/10 and 5/21/12. Customers who returned these books or were refunded their money do not qualify. Residents of Minnesota are also excluded from the settlements. For additional information, please visit www.EbookAGSettlements.com.

I think I'm entitled to a credit but I didn't get an email. How do I check?
We sent emails to eligible customers based on the criteria provided to us by the Attorneys General. All eligible customers will have the credit automatically applied to their accounts. If you have questions about the criteria, please visit www.EbookAGSettlements.com. If you think you made a qualifying purchase but did not receive an email from Amazon, please contact Amazon Customer Service using the Contact Us button on the right side of this page. If you'd like to opt for a check, you may also provide an Order ID from any of your Kindle purchases to the settlement website, www.EbookAGSettlements.com. You will be notified by the settlements administrator appointed by the Court if you are eligible for the check.

I am a resident of Minnesota – why don't I qualify?
We're sorry, but we understand that the Attorney General of Minnesota chose not to participate in the settlements.

When will I receive this credit?
The proposed settlements are still subject to court approval. A hearing on the settlements will be held on February 8, 2013. When the Attorneys General notify us that the settlements are final, we will automatically apply the credit to the accounts of eligible customers and send another email notifying them that the credit is available.

How will I know if the settlements are approved?
If the Court approves the settlements, we will provide an automatic credit to the Amazon accounts of eligible customers. We will then send an email letting them know the credit is available. Eligible customers do not need to do anything to receive the credit.

Did Amazon disclose any of my personal information?
No, Amazon did not and will not disclose any of your personal information. Eligible customers do not need to do anything or give any information to anyone to receive the credit.

What if I bought a qualifying e-book from another retailer?
For questions about other retailers, please visit www.EbookAGSettlements.com.

What is the Settlement ID Number for?
The Settlement ID Number is generated by Amazon and included within the legal notice from the Attorneys General, which we included in the email we sent to eligible customers. The settlement website will require customers to submit that number, along with other information, in order to opt out of the settlements or request a check in lieu of an account credit. Eligible customers do not need to do anything with the Settlement ID Number in order to receive the credit.

I lost my Settlement ID. Can you help me find it?
All eligible customers will automatically get the Amazon credit. You only need the Settlement ID to take a different action on the settlement website, www.EbookAGSettlements.com. If you lost your Settlement ID, please contact Amazon Customer Service using the Contact Us button on the right side of this page.

Where can I find my Settlement ID on my email?
Eligible customers can find the Settlement ID at the very bottom of the email that you received from Amazon. Look for the sentence "Settlement ID Number:"

How much will my credit be?
While we will not know the amount of the credit until the Court approves the settlements, the Attorneys General estimate that it will range from $0.30 to $1.32 for every eligible Kindle book that was purchased between April 2010 and May 2012. For more information, please visit www.EbookAGSettlements.com.

Will this credit expire?
The credits will be valid for one year from the time they become available. Amazon will apply the credits automatically to any Amazon Kindle book or print book purchase.

What if I bought an eligible book but returned it?
We’re sorry, but returns are not eligible for this credit.

Who is funding this credit?
The publishers Hachette, Harper Collins, and Simon & Schuster will fund these credits.

Can I use this credit for non-book purchases?
No, but you can apply this credit toward any Kindle book or print book.

How do I exclude myself from receiving this credit?
For more information, please visit the settlement website: www.EbookAGSettlements.com.

How do I get a check instead of a credit?
For more information, please visit the settlement website: www.EbookAGSettlements.com.

Where can I read more about the settlements?
For more information, please visit the settlement website: www.EbookAGSettlements.com.